Located in Runnemede, New Jersey, our North America headquarters serves the exclusive needs of our US customers and publishers. In addition to dedicated customer and publisher service staff, remote regional sales managers provide regional contact and support for customers spanning across the Americas region and covering the academic, corporate, medical and government markets. Our Publisher Processing and Consolidation operations are also fully integrated in our New Jersey location. As a result, our staff and customers benefit from the efficiencies created by having Publisher Processing and Customer Service staff working side by side.
Like all of our global offices, our North America headquarters is ISO 9001:2008 certified--a testament to its stringent operation and client service procedures. The 9001 level is the most comprehensive quality management standard covering all main processes within an organization. To achieve this certification, Swets must ensure that all core procedures are run under strictly controlled, measurable conditions that are also subject to continuous improvement.
Submitting a Request for Quote/Request for Proposal
To ensure that Swets receives your Request for Quote (RFQ) or Request for Proposal (RFP) in the timeliest manner possible, please send all hard copy requests to:
Swets
Attn: Tender Writer
Sales & Marketing Department
904 Black Horse Pike
Runnemede, NJ 08078
P: 800-645-6595
You may also submit your RFP or RFQ electronically by sending to:
RFP.Submit@us.swets.com
US Government Contracts
For US government contract information, please click here.
Swets
904 Black Horse Pike
Runnemede, NJ 08078
T +1 800 645 6595 (toll free)
T +1 856 312 2690
F +1 856 312 2000
E info@us.swets.com
North America Senior Management
Our North American Senior Management Team can be reached by email at: naseniormngmt@us.swets.com
Jose Luis Andrade
President, The Americas
Sally Warren
Director, Finance
Mary Maslowski
Director, Operations and Client Services
Sales & Marketing
John Dobson
National Sales Manager (East coast)
Also covering: MI, IL, OH
E jdobson@us.swets.com
Robert Karmelich, MBA
National Sales Manager, (West coast)
Also covering: CA, NV, AZ
E rkarmelich@us.swets.com
Stuart Silcox
National Sales Manager, Canada
E ssilcox@us.swets.com
Christine Stamison, MLIS
Senior Customer Relations Manager
E cstamison@us.swets.com
Kristin McNally
Marketing Communications
E kmcnally@us.swets.com
East Coast Regional Sales
Norene Allen, MLIS
Regional Sales Manager
MN, WI, IA, IN, MO, KS, OK
E nallen@us.swets.com
George Duncan
Regional Sales Manager
KY, VA, NC, SC, GA, FL, AL, MS, LA
E gduncan@us.swets.com
Patricia Adams, MLIS
Regional Sales Manager
ME, VT, NH, MA, RI, CT, NY
E padams@us.swets.com
Ed McGettigan
Regional Sales Manager
PA, NJ, DE, MD, DC, WV
E emcgettigan@us.swets.com
West Coast Regional Sales
Jason Downs
Regional Sales Manager
WA, OR, AK, ID, MT, UT, WY, CO, MN, ND, SD, NE
E jdowns@us.swets.com
Canada Sales
Isabelle Laurendeau
Regional Sales Manager
E ilaurendeau@ca.swets.com
Specialized Sales
Glenn Rossi
Government Sales Manager, United States
E grossi@us.swets.com
Michael Edwards
Consortia Sales Manager
Also covering: TX, AR, TN
E medwards@us.swets.com
Hugh Jones
Publisher Relations Manager
E hjones@us.swets.com
Steve Bremer
Publisher Relations Manager
E sbremer@us.swets.com