eDeals service

Are you struggling to manage and maintain your direct, publisher eDeals? We can help. eDeals offer many benefits to libraries but they can prove incredibly complicated and time consuming to manage, particularly during the renewal phase. Swets’ eDeal service will eliminate most of that hassle. Combining a powerful mix of informative data and intuitive online functionality with the knowledge and expertise of a dedicated Customer Account Manager the service will provide you with end to end support in all aspects of an eDeal.

Your dedicated Customer Account manager will act as project leader for the renewal season, alleviating some of your regular workload, and provide extensive support and advice throughout the rest of the year. The service gives you the tools and support to unlock the full potential of an eDeal and its content. With license conditions stored alongside publication and purchase data, you can analyze historical information and gain an accurate insight into how an eDeal is performing at any time. Your Customer Account Manager will always be on hand to explain and interpret the meaning of any particular license condition and to offer expert advice on how those conditions will relate to the your organization. In addition to that, we will provide some powerful assessment and evaluation tools, including detailed back year usage data on all eDeals managed via Swets, and assist in the set up of all end-user access to content.

If you would like to know more about Swets’ eDeal service and how it can help simplify the management of your eDeals, download our factsheet or contact us today.